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From First Contact to First Order

We believe that the quality of the onboarding process determines the quality of the partnership. That is why we have structured our distributor qualification and onboarding into six clearly defined steps — each with specific outcomes and mutual commitments.

The typical timeline from initial enquiry to first order is 8 to 12 weeks, depending on regulatory requirements in your territory and the pace of commercial negotiations.

The Partnership Process

01

Initial Enquiry

Submit your interest through our registration form. Provide basic company information, territory, and channel focus. We acknowledge all enquiries within two business days.

02

Qualification & NDA

A brief qualification call to understand your operations, market access, and strategic fit. If mutually agreed, we execute a mutual NDA to enable sharing of commercial and regulatory documentation.

03

Documentation & Evaluation

You receive full product documentation and distributor terms: regulatory files (Declaration of Conformity, IFU, Safety Data Sheet), pricing tiers, logistics specifications, and marketing assets. Trial product orders can be arranged at standard commercial terms. Evaluate the proposition at your pace.

04

Term Sheet & Agreement

We present a term sheet outlining territory, pricing, volume commitments, and exclusivity terms. Following negotiation, a formal distribution agreement is executed by both parties.

05

Onboarding

Dedicated onboarding programme: product training for your sales and technical teams, regulatory briefing, logistics setup, and marketing asset handover. A partner manager is assigned for the first 90 days.

06

First Order

Place your initial order against agreed terms. For initial orders during the onboarding phase, payment is processed in advance of shipment — a standard IVDR-compliant pattern for new partnerships. We confirm production allocation, coordinate logistics, and support your market launch activities. After a track record of successful cycles, revised payment terms are reviewed as part of the long-term partnership framework.

Timeline: The typical process from initial enquiry to first order takes 8 – 12 weeks. We respect your evaluation process and will never pressure you to accelerate beyond what makes sense for your business.

Start the Process

Register your interest today. The first step is simple, confidential, and carries no obligation.

Start the Process — Register as Distributor

Ready to Evaluate?

Register your interest — our partnership team will follow up with full product documentation, regulatory files, and distributor terms. No commitment. Full transparency.

Register Your Interest Schedule a Call